Programs Person-Centred Language
Person-Centred Language

Person-Centred Language

Learn how person-centred language can support respectful, inclusive care and reduce stigma in long-term care settings.

Featured Partners

About this Program

This program is designed for team members and leaders in long-term care. The first course is for team members and introduces the principles and impact of person-centred language when supporting residents, while the second course is for team leaders and managers and offers practical strategies for implementing person-centred communication across teams and workflows.

Courses



Resources

Web Link
Behavioural Supports Ontario Online Pledge
Take the pledge to use more person-centred language and become an advocate at your long-term care home.
PDF Document
Behavioural Supports Ontario's Person-Centred Language Commitment Statements Poster - Simplified Version
Behavioural Supports Ontario's Person-Centred Language Commitment Statements Poster - Simplified Version
PDF Document
Behavioural Supports Ontario's Person-Centred Language Commitment Statements Poster
More detailed version of the BSO Person-Centred Language Commitment Statements Poster, outlining each of the 4 statements. English, Version 10. Size 24x36.
Web Link
Behavioural Supports Ontario-Dementia Observation System© (BSO-DOS©)
A fillable worksheet for observing responsive behaviours and expressions in patients living with dementia.
PDF Document
Toronto Academic Health Science Network's Person-Centred Language for Responsive Behaviours
The Toronto Academic Health Science Network's document designed to help promote the use of language that is respectful and judgement free when describing behaviours.
PDF Document
Alzheimer Society's All About Me - A Conversation Starter
A template with instructions for getting to know a patient better and the individual preferences of that person.
PDF Document
Alzheimer Society's Person-Centred Language Guidelines
Guidelines meant to introduce preferred person-centred terms that are meant to maintain dignity and respect for all individuals.
Web Link
Ontario Centres for Learning, Research and Innovation in Long-Term Care Website
Resources, education,and support for long-term care workers to improve the quality of care provided to their patients.
Web Link
Behavioural Supports Ontario Website
Resources and tools for patients caring for others with behavioural or responsive changes.

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